The true extent of digital literacy was often a subject of great discussion during each Monday class of Writing in Multiple Medias. A great deal of time was spent addressing the hypothetical circumstance of interactions and standard working procedures entirely being done online, which would prove to be a true testament to one’s digital literacy as well as their representation of individual digital identity. At the time, this seemed to be a likely situation just on the horizon. Although it was expected to happen within years of our discussions, none could imagination that its true coming to fruition would be within the month.
The ongoing pandemic hit like a train out of hell, sending many into self-induced quarantine for fear of becoming a part of the widespread, heavily covered statistic of infected or dead. State and federally mandated sanctions on business and education forced the aforementioned hypothetical to become reality. Students now entirely taught online. Essential employees working from home. This whirlwind is almost an experiment of sort, with many set to prove if this new mandate on exceptional digital literacy will carry a positive or negative impact on overall productivity and efficiency. While the nationwide quarantine is only a month underway, the question is asked quite often as to if the newfound digital standard is up to snuff.
That question is difficult to answer as it is so early on. I spoke with multiple people from a plastics manufacturing company based out of Green Lane, PA regarding this issue, and their answers presented both great pros and immense cons. Their is the elephant in the room that everyone is familiar with: production. This company is only running medically purposed parts at a significantly less personnel size. Although its customers understand the current situation, one can only imagine the financial implications this pandemic is carrying. Things vary greatly in the administrative role, where the representative I had spoken with exclaimed that he was able to accomplish four days worth of work within one day at home due to the lack of constant distraction. It would seem as though, from an administration’s perspective, that this is good news until the question of digital literacy is presented. That very same representative who had been shocked by his own productivity had also encountered many technological issues with the use of a VPN to access his work computer remotely. This issue was not local to him, but widespread among many of the employees doing the same. For most, enhancing digital literacy is a gradual process aided via courses and other assorted tutorials. The issues these few were encountering were simply due to an unfamiliarity with a platform thrust upon them.
The same can be said for students now dependent on Zoom and their assorted educational institution’s web platform (Bloomsburg BOLT) for the entirety of their coursework. Luckily, I had been taking an online class through BOLT already so I was familiar when the quarantine struck. The same cannot be said for a great deal of both students and faculty who had to quickly adjust. Although easements have been offered, the difficulty faced is still widely present, but is growing easier over time as the masses adjust and their digital literacy improves. An optimistic approach to this hardship would be to see it as individual growth of capability. Although times are hard for many, they are arguably more familiar with digital platforms than ever before, thus meaning their current state of digital literacy is far beyond what it was just two months ago.
It is difficult to stay positive when looking at the state of the world today, but one must look for silver linings in the darkest of storms. Personally, I have used this time to pursue various certifications that will greatly enhance my likelihood of finding employment once companies reopen and resume recruiting. The same opportunity could be seized by any individual looking to better their own digital literacy, setting them apart in the short-term. When looking at this opportunity as something to benefit in the near future, two ideas are present. The first would be that this becomes the norm and many pursue greater digital literacy to better their own opportunities given the success of others who had done or continue to do so. The second is more of an optimistic approach that this pandemic will soon end and the world will resume. Although it is hopeful, this recent and drastic dependence on digital platforms and individual literacy will likely have an impact on the world beyond the pandemic itself, so the world we come back to will not be the same one we left.